Here are some of the commonly asked questions we get from our clients. Read on to learn more!

citrus fresh cleaning services by clean lemon, llc lafayette indiana

General Questions

Simply visit the “book appointment” icon at the top of the website. As you provide information about your house and schedule, your quote will dynamically adjust.

Yes, we charge by our booking calculator, and not hourly.

Absolutely not! We wouldn’t want pushy sales people coming to our business, so we would never do that to you. You can get a quote and book your cleaning online. It takes about one minute.

Cleaning supplies are included by default. However, if you have your own supplies you can just leave a note when you book online. We also offer eco friendly cleaning supplies to use for a small fee. You can choose this option when booking your cleaning.

Please get in touch with us right away and we’ll make arrangements to rectify the situation. We have a satisfaction guarantee that we stand by.

Scheduling Questions

We don’t guarantee same-day bookings. But, depending on the day, we can often meet this requirement.

It’s completely up to you. If you’re not going to be there, make sure you let us know how to access your building by putting the information in your customer dashboard.

Yes, most of the time. However, we allow a 45-minute window due to traffic and weather circumstances. In scenarios where your cleaner will be late, you will be contacted to let you know the ETA.

You are not charged until after the cleaning has been completed.

No, you can cancel service anytime without any penalties. You don’t have to commit to any contracts or pre-determined number of appointments.

Cleaning Questions

We send cleaners depending on how big or small the job is. If you’re on a recurring schedule, we’ll do our best to match you with the same cleaners going forward.

Absolutely. The cleaners go through a screening process that includes a police background check, reference checks and in-person interviews. We also require significant experience to work with us.

Book Your Cleaning in 60 Seconds!

Our booking system calculates all of your cleaning needs, so you know exactly what you’ll be spending.
You can book your cleaning on our page in just around 60 seconds!

Trust Us With Your Cleaning Needs

We're Experts

Our 15 years of experience in commercial cleaning means we deliver!

We're Committed

Your satisfaction means our success. We perform at the highest standard to keep you happy.

We're Thorough

We leave no stone left unturned to give you the best clean possible, every time.

We're a Family

Our employees quickly become family. Our dedication to you resonates through every team member on staff.